My refund was denied! Why?

Refunds can be denied for a few different reasons. If you have been denied a refund, please look below to see if your reason there:

  1. You have passed the 30 day money back period.
  2. You have been a client before for more than 30 days with no refund requested. Repeat signups do not qualify.
  3. Your account was suspended for violations of TOS or AUP. No refunds are given if any account is in violation. 

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